EXEIdeas | December 26th, 2022 | 0 Comments | Business NeedsWhen it comes to choosing the right Toyota service center, can become a very time-consuming and stressful experience. This is because there are many different types of companies that work on Toyota ve...
EXEIdeas | September 10th, 2021 | 0 Comments | Business Needs / Guest Post / Information TechnologyA data center holds crucial company information, and you have to be aware of threats that can compromise its functions. These include issues such as illegal access or hacking, which can easily bring d...
EXEIdeas | January 6th, 2021 | 0 Comments | Business Needs / Guest PostCall centers have been around for a pretty long time. We got used to the idea of them, but I’ve been wondering – do they really make sense? Or are we overdue an update? And are virtual call center...
EXEIdeas | June 5th, 2020 | 0 Comments | Business Needs / Guest PostWith the Coronavirus outbreak, businesses are facing disruptions on every level and it has become imperative for businesses to ensure employee safety while maintaining a high level of customer service...
EXEIdeas | April 18th, 2019 | 0 Comments | Business Needs / Guest PostDelayed product delivery or a refund status went missing, agents deal with all kind of queries and they make the customer service department rolling while standing on their toes all the time. Agents a...
EXEIdeas | July 20th, 2018 | 0 Comments | Business NeedsPeople often confuse them, but each model is tailored for specific purposes. It is essential to know the key differences between a cloud call center and contact center to avoid making wrong business d...
EXEIdeas | June 11th, 2018 | 6 Comments | Business Needs / Guest PostCloud-based call center software refers to tools that can empower a business to start making and receiving calls completely through a cloud-based infrastructure. This means that businesses do not have...
