When it comes to business growth, most organizations focus on operational expansion and financial gain. The business world is changing through technology revolutions that are improving customer engagement, employee productivity and available data resources. Organic business growth now depends on scalable technology solutions that will not inhibit growth or impose operational constraints.
Long-Term Business Goal:
Technology solutions should be incorporated into almost all business objectives. As part of the overall business strategy, these goals will fail to come to fruition without flexible technology solutions. For instance, better customer service and sales pipeline efficiency depends on better customer relationship management tools. Companies that fail to invest in scalable IT systems and infrastructure create inevitable problems in the future. Businesses should consider the time, training and resources needed to implement and maintain adaptable IT programs. Companies that invest in IT will be rewarded with technology-based competitive advantages.
The Business Lifecycle:
All good things come to an end, especially when it comes to technology. Companies that keep up with technology updates will enjoy operational advantages over those that maintain outdated systems. Older enterprises tend to develop collective senses of complacency that results in stubborn insistence on using obsolete infrastructures that gradually increase operational costs and restraints. Existing infrastructures are living systems that must grow in order to remain scalable and high-performing. Regular technology implementation isn’t cheap, but it is not as expensive as comprehensive system changes. New businesses have the advantage of starting out with less hardware-dependent, more flexible technology solutions, such as cloud and web-based computing.
Cloud computing empowers small companies to immediately have access to cutting edge, high-performance solutions that come with solid security and expanded functionality. Cloud computing promises the latest application versions and immediate upgrades. Even more important, it decreases IT costs through eliminating the need for servers, staff and software programs. Companies can also pay for the exact services that they need and enjoy around-the-clock availability and perfect reliability. Employers can access data and applications no matter where they are through a variety of platforms, such as smart devices. A lean infrastructure combined with cloud-based solutions increases adaptability. Some companies even outsource their IT needs to third-party IT service providers.
Employees are no longer forced to perform all their work duties at their desk with their tower computer. In its place, many companies set up internal Wi-Fi networks and many employees use tablets and laptops. Many employees actually bring in their own smart phones to use at work. There are many benefits to a mobile workforce. Sales people will be able to keep up with customers and managers will be able to spend more time with employees instead of being stuck behind desks. This will contribute to increased collaboration, communication and productivity. But as technology changes job duties, infrastructure scalability and how businesses interact with customers, management must shift their expectations for employees.
In the end, there is significant time and cost savings through maintaining scalable systems, which naturally encourage non-IT departments to participate in the decision-making process.