The HR department is one of the most crucial departments in any organization. It’s the department responsible for managing employees’ hiring, firing, training, and even administering employee benefits. Created primarily to help its workers have a healthy, safe environment, unfortunately, some human resources departments work for the company instead. It’s necessary to file HR complaints when encountering unethical and illegal situations while in the course of duty. However, there is a legal framework before filing a suit. Here is a guide on making sure your HR department does its job.
Assess The Situation:
Before filing a formal complaint, take a step back and consider all aspects of the situation for better follow-ups. If the problem involves discrimination, law violation, inappropriate company policy, and harassment, a formal complaint is necessary. HR departments in such cases are legally obligated to investigate the claims and take necessary action. If termination or threats to termination have been brought up and HR support and assistance are underwhelming, it’s essential to start looking for a lawyer for proper guidance for workers’ compensation law to become effective.
Document The Situation:
After establishing the situation and deducing it needs further action, start with documenting everything pertaining to the problem regardless of how minor it might seem. Please have detailed notes on every aspect and bring them to the attention of the HR department before filing a formal complaint to ensure that they do their jobs. Document times and dates correctly and describe events in a formal tone free from emotion.
Review Company Procedure:
Before escalating the issues to a lawyer, ensure that the complaint is correct according to the company’s policy. Adhering to the rules will ensure that the complaint will be reviewed promptly by the right persons. Use various means to deliver the complaint and always copy each documentation.
Offer Supporting Documents:
After ensuring that all details regarding the situation are factual, offer additional evidence against your HR department: the more evidence, the better for an immediate investigation to start. Always ask for the consent of witnesses before placing their names as such. Offer additional proof in the form of pictures, videos, and voicemails will build a strong case.
After submitting your complaint, monitor progress and ensure a timeline is given. Ask for progress reports to ensure the complaint is being addressed. If the complaint is dismissed, and you are either suspended or fired as the victim, go to your lawyer immediately to help with the worker’s compensation law and file additional damages against the company.
Be polite and professional in all correspondence with the HR department. Keep records of all communications for future references. Do not engage with the perpetrator under any circumstances if possible.