EXEIdeas | November 19th, 2021 | 2 Comments | Business Needs / ECommerce / Guest PostThere are more benefits acquired from having good client relationship management than operating a business and having close relations with the clients. CRM should enable your business to acquire new c...
EXEIdeas | June 23rd, 2021 | 0 Comments | Business Needs / Guest PostProper communication keeps everyone involved in your small business on the same page, especially customers. Meanwhile, poor communication can turn customer interactions with your business into a negat...
EXEIdeas | April 28th, 2021 | 0 Comments | Business Needs / Guest PostCustomer Experience (CX) is quickly gaining ground as an overall design and sales philosophy. In short, this amalgam of different practices centres on the customer, as the name implies. It entails off...
EXEIdeas | February 2nd, 2021 | 2 Comments | Business Needs / Guest PostThe two main aspects of starting up and successfully running a business is customer acquisition and customer retention. Customer acquisition is a process of acquiring new customers either free or paid...
EXEIdeas | December 12th, 2020 | 0 Comments | Business Needs / Guest PostAccording to the 2020 Digital Marketing Trends Report by Econsultancy and Adobe, the most exciting opportunity for most businesses in 2020 is customer experience (or CX). Well, it should not come as a...
EXEIdeas | July 26th, 2020 | 0 Comments | Business Needs / Guest PostIf a prospect is buying from you, it indicates that they have made it past through the buyer’s journey phase. It means that you have succeeded in connecting with the prospect. Now the responsibi...
EXEIdeas | August 3rd, 2019 | 4 Comments | Business Needs / Guest PostBusiness owners and staff members should never ever take their customers for granted. Doing so can be a recipe for disaster. If you want to maintain a loyal and unwavering customer base, then you need...
