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How SMS Marketing Could Supercharge Your Ecommerce Sales In 23-24?

As we all know the e-commerce landscape is evolving at warp speed, with mobile commerce (m-commerce) leading the charge. Our world is becoming increasingly digital, transforming the way we shop and conduct business. With online shopping on the rise, the e-commerce industry is experiencing explosive growth. But in a world where catching people’s attention is like chasing fireflies, you need marketing to light up your brand.

Marketing – The Backbone Of eCommerce:

Behind every thriving e-commerce venture is a robust marketing strategy. It’s the driving force that propels your brand into the limelight. While email marketing has been the go-to choice for marketers, there’s a new contender stealing the show: SMS marketing.

Enter SMS marketing, a game-changer known for its unique ability to break through the noise and establish instant connections. Imagine your marketing messages reaching your audience in the blink of an eye, without relying on an internet connection. It’s like having a direct line to your customers, and it’s all thanks to SMS marketing.

Demystifying The Legend Of SMS Marketing:

So, what exactly is SMS marketing? At its core, it’s all about sending promotional materials via text messages. If you’ve ever received a text message offering a “BOGO only today in store!” deal, that’s SMS marketing in action. The key here is that it’s all about engaging with customers who have willingly allowed you to send them text messages.

The SMS Advantage: Getting Up Close With Mobile Commerce:

Mobile devices have become our trusty companions, and it’s no surprise that people spend a significant chunk of their day on them. Recent studies show that 46% of folks devote 5-6 hours daily to their mobile devices during personal time. This addiction to mobile screens makes it imperative for businesses to embrace mobile-friendly marketing. SMS messages are tailor-made for mobile screens, making them a go-to choice for reaching your audience.

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One of SMS marketing’s aces up its sleeve is its incredible open rate. It’s not just about people opening SMS messages; they’re actively engaging with them. The open rate is remarkably consistent and translates to impressive click-through rates, conversions, and boosted revenues. In fact, it’s one of the most engaging channels, and it’s making waves globally.

In an era of data and privacy shifts, reaching consumers through traditional email and paid advertising is a real challenge. SMS marketing comes to the rescue by offering consumers what they desire; personalized and interactive 1:1 messaging. It’s all about creating a meaningful connection between your brand and your customers. SMS marketing lets you engage with shoppers in a way that suits them best, making them feel valued and part of the journey.

Expert Voices: The SMS Success Stories:

Let’s hear it from the experts. Tracy Puckett, Content Manager at Omnisend, hails SMS marketing’s speed and efficiency. With most people tethered to their mobile phones for the majority of their waking hours, SMS marketing capitalizes on the allure of a new text message. It’s all about reaching people in a matter of seconds and making an instant impact.

Cheryl Sanders, General Manager of SMS at Listrak, highlights the consistent open rates and the cascading effects on engagement and revenue. SMS marketing’s ability to cut through the noise and connect with shoppers is nothing short of extraordinary.

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Mariam Avetisyan, Ecosystem Marketing Manager at Klavyio, emphasizes how SMS marketing can help you reach an audience that’s highly engaged, translating to more repeat purchases and an increased customer lifetime value. The engagement levels with SMS messages are particularly high, making it the channel of choice for ecommerce businesses.

Greg Bauman, Director of Ecosystem Partnerships at Attentive, points out that SMS marketing offers tailored and engaging 1:1 messaging between customers and brands. In an era of evolving data and privacy changes, SMS marketing is the bridge that brings businesses and consumers closer together.


Unlocking WhatsApp Marketing – Your SMS Ace:

In the exciting realm of SMS marketing, one strategy emerges as the ace up your sleeve – WhatsApp marketing. Now that your SMS marketing strategy is taking shape, let’s dive into the best practices that can ensure its success. WhatsApp marketing isn’t just another tool; it’s the golden ticket to making your strategy shine. Here’s why it’s a game-changer.

The essence of successful marketing is quite simple: offer real value to your audience. WhatsApp marketing is exceptional at this. It empowers you to provide your audience with unique, exclusive offers, time-sensitive deals, and essential information tailored precisely to their preferences. Think of it as granting your audience a VIP pass to your brand, and WhatsApp is the gatekeeper.

Mastering Brevity In Messaging:

They say: “Brevity is the soul of wit” Let me tell you, not only wit, soul of all great things. Nobody wants to hear you yap about your product. A brief message will have a higher engagement.

We live in a world where smartphones are ever-present, and consumers are always on the move, being concise is the name of the game. WhatsApp marketing thrives on brief and straightforward messages. Since people are viewing these messages on their small screens, it’s vital to keep your content sharp and to the point. Forget about bombarding your audience with a series of messages; opt for a single, compelling call-to-action button. Collaborate with experts like Hello24, your trusted allies in crafting efficient and impactful WhatsApp campaigns.

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Crafting A Personalized WhatsApp Experience:

WhatsApp marketing excels in providing a personalized experience for your audience. Picture sending messages that deeply resonate with their individual preferences. By employing engaging messages and segmenting your lists, you can curate your content to match their unique interests. To add that extra touch of personalization, contemplate including your audience’s names in their messages with the help of data automation.

In A Nutshell:

Getting started with WhatsApp marketing is a breeze. Start by defining your message’s purpose and its intended impact. Seek permission from your audience to receive your messages, and then venture into the realm of WhatsApp API messaging services. Furthermore, with a variety of user-friendly add-ons, such as PrestaShop WhatsApp, available on e-commerce platforms, like Prestashop, simplifying your marketing strategies is now more accessible than ever.

In a universe where SMS marketing is evolving the dynamics of engagement, WhatsApp marketing shines as a guiding star. It’s not just a best practice; it’s the winning formula that connects your brand with your audience, providing them with value, brevity, and a personalized touch. So, why hesitate? Embrace WhatsApp marketing, the guiding beacon steering your SMS marketing efforts toward success.

Joseph ChainAbout the Author:

Joseph Chain is a Professional Digital Marketer having experience of more than 5 years in the field. Currently working in a PrestaShop development company, FME Modules and striving to deliver engaging content across diverse industries.

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