EXEIdeas | December 12th, 2020 | 0 Comments | Business Needs / Guest PostAccording to the 2020 Digital Marketing Trends Report by Econsultancy and Adobe, the most exciting opportunity for most businesses in 2020 is customer experience (or CX). Well, it should not come as a surprise to many. According to American Express, 86% of customers are willing to pay more for a bet...